1. المنتجات الرقمية والمبيعات النهائية
Premiumify sells digital products and subscriptions. Because a digital product cannot normally be returned after its credentials, key, access, or service has been successfully delivered, all successfully delivered digital product sales are final and non-refundable, except in the limited cases described below.
2. التسليم
A product marked Auto التسليم is delivered inside the customer panel after the order is completed. When Auto التسليم is not متوفر, the estimated delivery period is displayed on the product or order page. Customers must wait until that period has passed before reporting a late order.
3. أهلية محدودة للاسترداد
A refund may be considered only when: (a) the purchased product is unمتوفر and Premiumify cannot provide a suitable replacement; or (b) the product includes an active warranty, a valid warranty problem occurs, and Premiumify cannot resolve it with a replacement.
4. الاسترداد إلى المحفظة فقط
Every approved refund is credited only to the customer’s Premiumify Wallet balance. It is never returned to the original payment source, including a bank account, Binance, card, PayPal, or another external method. Wallet credit can be used to purchase another متوفر product on Premiumify and is not cash-withdrawable.
5. حساب الاسترداد الجزئي
When an eligible subscription has already been used for part of its duration, the approved wallet refund may be prorated according to the unused remaining period and the warranty terms stated for that specific product.
6. الضمان
Not every product includes a warranty. الضمان availability and duration are displayed with the product. Premiumify will normally attempt a replacement before approving any wallet refund. المنتجات without a stated warranty are supplied without warranty after successful delivery.
7. استثناءات الضمان
الضمان or replacement eligibility may be cancelled by misuse, sharing or reselling access without permission, changing restricted credentials or account details, failing to follow product instructions, using prohibited devices or locations when restrictions are disclosed, or submitting a claim after the warranty expires.
8. مسؤوليات العميل
Customers must provide correct account and contact information, protect their Premiumify login, inspect product details before purchase, follow delivery and usage instructions, and contact support promptly with the order number when an eligible problem occurs.
9. المدفوعات
Current payment methods may include CIH Bank, Attijari Bank, other displayed bank transfers, and Binance Pay. Cash Plus and Barid Bank are not currently متوفر. PayPal and credit/debit card payments may be introduced later. Manual payments are credited only after verification.
10. الأنشطة المحظورة
Fraud, chargeback abuse, unauthorized resale, account sharing that violates product rules, harassment, security attacks, manipulation of wallet or order data, and unlawful use of the service are prohibited and may result in order cancellation or account suspension.
11. التوفر والتغييرات
المنتج availability, prices, delivery estimates, warranty periods, and payment methods may change. The conditions displayed at the time of purchase apply to that order unless a more favorable resolution is offered.
12. حدود المسؤولية
Premiumify is not responsible for problems caused by customer misuse, unsupported devices, third-party platform changes, internet failure, expired warranty, or restrictions clearly disclosed before purchase. Nothing in these terms removes rights that cannot legally be excluded.
13. الموافقة
By creating an account or completing a purchase, you confirm that you have read and accepted these الشروط والأحكام, including the digital-delivery, wallet-refund, and warranty rules.